"Who pays for this repair?" is the question landlords and tenants argue about most. The toilet is clogged — is that the landlord's problem or the tenant's? The HVAC filter is filthy — whose job was it to change it? The garbage disposal is broken — was it a mechanical failure or did the tenant put silverware down it? Without clear boundaries, every maintenance issue becomes a negotiation, and negotiations become disputes. This guide draws the lines clearly: what you must fix by law, what tenants should handle, and how to prevent disputes with proper lease language.
The Implied Warranty of Habitability: Your Legal Baseline
Every state imposes an "implied warranty of habitability" on residential landlords. This is a legal doctrine — not something you write into the lease — that requires you to maintain the property in a condition fit for human habitation. You cannot waive this responsibility, even if the tenant agrees in writing.
The warranty of habitability means you are legally required to provide and maintain:
The Non-Negotiables
- Running water: The property must have running water, including hot water. If the water is shut off for non-payment (even the tenant's bill), you may need to restore service to maintain habitability.
- Hot water: Water heater must produce hot water. Minimum temperature requirements vary by state (typically 110–120°F at the tap).
- Heating: Heating system must be functional and maintain a minimum temperature (typically 68°F when outside temperature is 20°F or above).
- Plumbing: Toilets, sinks, and drains must be functional. Sewage must drain properly.
- Electrical: Electrical system must be safe and functional. Outlets, breakers, and wiring must meet code.
- Structural integrity: Roof, walls, and foundation must keep out weather and remain structurally sound.
- Smoke detectors: Working smoke detectors are required by law in virtually every jurisdiction. Many states also require CO detectors.
- Pest-free: The property must be free from significant pest infestations at the time of move-in.
- Safe common areas: Stairways, hallways, and common areas must be safe and well-lit.
- Weatherproofing: The property must be weather-tight — no significant drafts, leaks, or water intrusion.
You cannot waive habitability
Lease clauses that say "tenant accepts property as-is" or "tenant responsible for all repairs" do not override the warranty of habitability. Courts will not enforce these clauses for habitability-related repairs. If you try to enforce them, you may face penalties beyond the repair cost — including fines, attorney's fees, and punitive damages in some states.
What the Landlord Must Fix
Beyond the legal habitability requirements, landlords are responsible for maintaining the property's structural and mechanical systems:
Structural Elements
- Roof — repairs and replacement
- Gutters and downspouts — cleaning and repair
- Foundation — crack repair and waterproofing
- Exterior walls and siding
- Windows and doors — frames, glass, hardware, weatherstripping
- Insulation
Mechanical Systems
- HVAC system — furnace, AC, ductwork, thermostat
- Water heater — repair and replacement
- Plumbing — supply lines, drain lines, fixtures (faucets, toilets, shower valves)
- Electrical — panel, wiring, outlets, breakers, fixtures
- Built-in appliances — dishwasher, garbage disposal, oven/range (if provided by landlord)
- Refrigerator (if provided by landlord)
- Sump pump
- Well pump (if applicable)
- Septic system (if applicable)
Safety Equipment
- Smoke detectors — installation, battery replacement if not tenant responsibility, unit replacement
- Carbon monoxide detectors
- Fire extinguishers (if provided)
- Security lighting and locks
- Handrails and guardrails
Exterior and Common Areas (Multi-Unit)
- Roof and gutters
- Exterior paint and siding
- Walkways, driveways, and parking areas
- Landscaping (if not delegated to tenant in lease)
- Snow removal (if not delegated to tenant in lease)
- Common area lighting, stairways, and hallways
- Trash and recycling areas
What the Tenant Should Handle
Tenants are responsible for maintaining the property in a reasonable condition during their tenancy. Here's what tenants should handle — and what should be specified in your lease:
Daily/Regular Maintenance
- Replacing light bulbs: Unless the bulb is in a hard-to-reach fixture (ceiling dome, high ceiling), tenants replace their own bulbs.
- HVAC filter changes: If specified in the lease, tenants replace filters monthly. This is the most common lease-specified tenant maintenance task.
- Keeping the unit clean: Regular cleaning prevents pest infestations, mold, and damage to finishes. The lease should require tenants to maintain the unit in a "clean and sanitary condition."
- Keeping drains clear: Tenants should use drain strainers and avoid putting grease, hair, and food down drains. A clogged drain from tenant negligence is the tenant's responsibility.
- Reporting issues promptly: The lease should require tenants to report maintenance issues immediately. A tenant who knows about a leak and doesn't report it is responsible for the resulting damage.
- Proper use of appliances and fixtures: Using the garbage disposal for food waste (not silverware), not putting grease down drains, not hanging from shower curtains, not overloading electrical outlets.
Minor Repairs (If Specified in Lease)
- Replacing batteries in smoke and CO detectors
- Replacing HVAC filters
- Clearing minor drain clogs (using a plunger or safe drain cleaner)
- Tightening loose cabinet hardware
- Replacing showerhead (if they want a different one — with original stored and reinstalled at move-out)
Yard Maintenance (If Specified in Lease)
- Lawn mowing
- Leaf raking
- Snow shoveling (sidewalk and walkway)
- Basic weeding and garden maintenance
- Watering (if sprinkler system is provided)
Be specific in the lease
If you expect tenants to handle specific tasks, list them in the lease. "Tenant is responsible for replacing HVAC filters monthly, replacing light bulbs, keeping drains clear, mowing the lawn, and shoveling snow from the walkway." If it's not in the lease, the default assumption is that the landlord handles it.
The Gray Areas: Who Pays for What
Some maintenance items fall in the gray zone between landlord and tenant responsibility. Here's how to handle the most common gray areas:
Clogged Toilet or Drain
- Landlord pays if: The clog is in the main line (tree roots, pipe collapse) or the clog existed before the tenant moved in.
- Tenant pays if: The clog is caused by items that shouldn't be flushed or put down the drain (toys, feminine products, grease, excessive toilet paper).
- Rule of thumb: If a plunger fixes it, it's likely tenant-caused. If a professional snaking of the main line is needed, it's often a building issue.
Pest Control
- Landlord pays if: The infestation existed at move-in, results from building conditions (cracks, gaps, moisture, poor sealing), or is a recurring building-wide issue (termites, rodents in walls).
- Tenant pays if: The infestation results from tenant housekeeping (food left out, trash not taken out, dirty dishes piling up).
- Bedbugs: Many states assign bedbug treatment to the landlord regardless of cause, because it's nearly impossible to prove the source. Check your state's law.
Appliance Repair
- Landlord pays if: The appliance was provided by the landlord and failed due to normal wear or mechanical breakdown.
- Tenant pays if: The appliance was damaged by misuse (overloading the washer, putting metal in the microwave, scratching the fridge interior with knives).
- Tenant's own appliances: If the tenant brought their own washer, dryer, or microwave, they're responsible for repair and maintenance of those items.
Mold
- Landlord pays if: The mold results from a building issue (roof leak, plumbing leak, poor ventilation, inadequate insulation).
- Tenant pays if: The mold results from tenant behavior (not using bathroom fans, leaving windows open during rain, not cleaning spills, overwatering plants).
- Prevention: The lease should require tenants to use bathroom fans, report leaks immediately, and maintain reasonable humidity levels.
Window Screens
- Landlord pays if: The screen deteriorated from age or was damaged by weather.
- Tenant pays if: The screen was torn by the tenant, their pet, or their children pushing on it.
Carpet and Flooring
- Landlord pays if: The flooring wore out from normal use (traffic patterns, sun fading) or failed from manufacturing defect.
- Tenant pays if: The flooring was stained by pet urine, burns, spills not cleaned up, or gouged by moving furniture without protection.
How to Divide Responsibilities in the Lease
Your lease is the primary tool for preventing maintenance disputes. A well-written lease clearly specifies who handles what. Here's the lease language that works:
Landlord Maintenance Clause (Required)
"Landlord shall maintain the premises in compliance with all applicable housing codes and shall be responsible for repairs to the following: roof, gutters, foundation, exterior walls, plumbing system (supply lines, drain lines, fixtures), electrical system (panel, wiring, outlets), heating system, air conditioning system (if provided), water heater, and built-in appliances provided by landlord."
Tenant Maintenance Clause (Include These)
"Tenant shall be responsible for the following: (a) replacing HVAC filters monthly with filters of the type and size specified by landlord; (b) replacing light bulbs with bulbs of the same wattage and type; (c) replacing batteries in smoke and CO detectors; (d) keeping the premises clean and sanitary; (e) keeping plumbing fixtures and drains clear and free of obstruction; (f) promptly reporting to landlord any maintenance needs, leaks, damage, or unsafe conditions; (g) lawn mowing, leaf removal, and snow shoveling of walkways; (h) proper use of all appliances, fixtures, and systems."
Tenant Damage Clause (Include This)
"Tenant shall be responsible for the cost of repairs necessitated by tenant's negligence, misuse, or intentional damage, including but not limited to: clogged plumbing caused by improper items, holes or damage to walls, broken windows, damaged doors, stained or torn flooring, and damaged appliances. Landlord may deduct such costs from the security deposit or bill tenant directly."
Prompt Reporting Clause (Critical)
"Tenant shall notify landlord of any maintenance needs, leaks, malfunctions, or unsafe conditions within 24 hours of discovery. Tenant shall be responsible for all damages that result from failure to promptly report maintenance issues."
What Happens When Landlords Don't Make Required Repairs
Failing to fulfill your maintenance responsibilities has serious legal consequences. Tenants have several remedies — and which ones are available depends on your state:
Rent Withholding
In most states, if you fail to repair habitability issues within a reasonable timeframe (typically 14–30 days after written notice), the tenant can legally withhold rent until the repair is made. The tenant must typically place the withheld rent in an escrow account, not just stop paying.
Repair and Deduct
Many states allow tenants to pay for necessary repairs themselves and deduct the cost from rent. Requirements typically include: written notice to the landlord, a reasonable waiting period (14–30 days), use of a licensed contractor, and the repair cost must be reasonable. Some states limit how often this remedy can be used (once per year, for example).
Constructive Eviction
If the property becomes uninhabitable and you fail to repair it, the tenant can vacate the property and break the lease without penalty. They may also sue for moving costs, higher rent at a new location, and damages.
Code Enforcement Complaint
Tenants can file a complaint with the local building or housing code enforcement office. An inspector will visit the property, and if violations are found, the city can issue fines, condemn the property, or require repairs within a specific timeframe.
Lawsuit for Damages
Tenants can sue for damages caused by your failure to maintain the property — including property damage (to their belongings from a leak you didn't fix), medical costs (from mold-related illness), hotel costs (if the unit was uninhabitable), and in some states, punitive damages and attorney's fees.
Document your repairs
The best defense against any of these remedies is documentation. When a tenant reports a maintenance issue, document your response — when you acknowledged, when the contractor was scheduled, when the repair was completed. Property management software like RentalsHandled tracks every request and response automatically, giving you a complete record if a dispute arises.
Preventive Maintenance: Your Responsibility to Prevent Bigger Problems
Beyond responding to tenant requests, you have a responsibility to maintain the property proactively. Preventive maintenance isn't just good business — it's part of meeting your habitability obligation. A furnace that isn't serviced annually isn't being maintained, and when it fails in January, the tenant has a habitability claim.
Minimum Preventive Maintenance
- HVAC tune-up: Twice per year (spring for AC, fall for furnace)
- HVAC filter replacement: Monthly (tenant or landlord per lease)
- Gutter cleaning: Twice per year (spring and fall)
- Smoke/CO detector test: Twice per year (battery replacement as needed)
- Water heater inspection: Once per year
- Roof inspection: Once per year (or after major storms)
- Pest inspection: Once per year
- Plumbing inspection: Once per year (check for leaks, corrosion)
For a detailed month-by-month schedule, see our rental property maintenance schedule guide.
Managing Maintenance with Software
Tracking who's responsible for what, which requests are pending, and what's been completed is impossible without a system. Property management software solves this:
- Lease storage: Your lease (with maintenance responsibilities) is stored per property and per tenant. No more digging through files to see who's responsible for filter changes.
- Maintenance request tracking: Every request is logged with date, description, priority, and assigned contractor. You can see at a glance what's pending.
- Cost tracking: Every repair cost is categorized per property — and flagged as landlord-paid or tenant-charged.
- Maintenance history: A complete record of every repair, contractor, and cost per property. Essential for warranty claims, tax deductions, and recurring issue analysis.
- Document storage: Leases, inspection reports, and condition documentation all in one place, tied to the property.
- Automated reminders: Set recurring preventive maintenance reminders per property. The software tells you when it's time — you don't have to remember.
RentalsHandled includes all of these features, making it easy to manage maintenance responsibilities across multiple properties and tenants without paperwork and confusion.
Quick Reference: Who Handles What
Always Landlord
- Roof leaks and repairs
- Foundation cracks
- Plumbing: main line, supply lines, water heater
- Electrical: panel, wiring, outlets, breakers
- HVAC: furnace, AC, ductwork, thermostat
- Built-in appliances (if landlord-provided)
- Smoke and CO detectors (installation and unit replacement)
- Structural damage (walls, ceilings, floors beyond normal wear)
- Exterior: siding, gutters, windows, doors
- Pest infestation at move-in or from building conditions
Always Tenant
- Replacing light bulbs
- Replacing HVAC filters (if in lease)
- Replacing detector batteries (if in lease)
- Keeping unit clean and sanitary
- Reporting issues promptly
- Damage from their negligence, misuse, or intentional acts
- Their own personal appliances
- Lawn care and snow removal (if in lease)
Depends on Cause
- Clogged toilet/drain (tenant-caused vs building issue)
- Pest infestation (pre-existing vs tenant housekeeping)
- Mold (building leak vs tenant behavior)
- Window screens (age vs tenant damage)
- Carpet/flooring (wear vs damage)
- Garbage disposal (mechanical failure vs improper items)
Maintenance responsibility doesn't have to be a battleground. The key is clarity — in your lease, in your communication, and in your documentation. Define who handles what before the first maintenance request. Respond to every request promptly, regardless of who's responsible. Document everything. And when a gray area comes up — and it will — look at the cause, not just the symptom. A well-maintained property with a clear maintenance agreement is the foundation of a good landlord-tenant relationship. And good relationships lead to longer tenancies, fewer disputes, and more profitable rentals.