Frequently Asked
Questions

RentalsHandled costs $39/month for the Standard plan (up to 24 units) or $59/month for the Portfolio plan (25+ units). Both plans include every feature with no hidden fees — AI lease analysis, rent collection, tenant screening, maintenance tracking, and more.

Yes. RentalsHandled offers a 14-day free trial with full access to all features. No credit card required to start. You can explore everything before committing.

No. The only additional costs are payment processing fees: 1% for ACH transfers (capped at $10 maximum) and 3% for card payments (card-paying tenants also pay a 2.9% + $0.30 convenience fee). That's it. No setup fees, no per-screening charges, no premium tier upsells.

Most landlords are up and running in under 15 minutes. Add your properties, invite tenants, and start collecting rent — all from one dashboard. No complex onboarding required.

The Standard plan supports up to 24 units for $39/month. The Portfolio plan supports 25+ units for $59/month. Both plans include all features. Need more? Contact us for custom pricing.

Absolutely. RentalsHandled has no contracts or commitments. Cancel anytime from your account settings with no penalties. Your data remains accessible until you decide to delete it.

Tenants pay through the RentalsHandled tenant portal via ACH bank transfer or credit/debit card. ACH transfers cost 1% (capped at $10 maximum) and card payments cost 3% (tenants also pay a 2.9% + $0.30 convenience fee for card). Funds are deposited directly into your bank account.

Tenants can pay via ACH bank transfer (1% fee, max $10) or credit/debit card (3% fee, plus 2.9% + $0.30 convenience fee paid by tenant). Both methods are available through the tenant portal and processed securely.

You can configure automatic late fees based on your lease terms. RentalsHandled applies late fees automatically and notifies tenants when payments are overdue, saving you the awkward conversations.

Yes. RentalsHandled tracks security deposits separately from rent payments. You can record deposits, deductions, and refunds — keeping everything organized and compliant with local regulations.

Yes. Tenant screening is included on every plan at no additional cost. You get comprehensive background checks including credit reports, criminal history, and eviction records — no per-report fees.

RentalsHandled offers digital lease creation with customizable templates, e-signatures for you and your tenants, and automatic reminders for expiring leases. Our AI also analyzes lease documents for risky clauses and missing terms.

Tenants submit maintenance requests through the portal. RentalsHandled's AI automatically categorizes and prioritizes requests — plumbing emergencies get flagged before cosmetic touch-ups. You can track status, assign contractors, and communicate with tenants all in one place.

Absolutely. RentalsHandled uses industry-standard encryption (AES-256) to protect your data in transit and at rest. We never sell your information, and we follow strict privacy and security practices.

Yes. You can export your property, tenant, lease, and financial data at any time in standard formats. We believe your data is yours — always. No lock-in.

RentalsHandled is designed as an all-in-one platform, reducing the need for multiple tools. We continue to add integrations based on user feedback. If there's a specific integration you need, let us know.

Yes. RentalsHandled is fully responsive and works on any device — desktop, tablet, or mobile phone. Manage your properties, review requests, and collect rent from anywhere.

Invite tenants via email. They'll create a free account to access the tenant portal where they can pay rent, submit maintenance requests, view their lease, and communicate with you. It's simple and takes just a few minutes.

Yes. RentalsHandled supports multiple properties and units. The Standard plan covers up to 24 units, and the Portfolio plan handles 25+ units. Switch between properties from a single dashboard.

RentalsHandled includes three AI-powered features at no extra cost:

AI Lease Organizer — Identifies which standard lease provisions are present or absent and notes clauses that may warrant review by an attorney. For informational purposes only — not legal advice.

AI Maintenance Categorization — Automatically categorizes and prioritizes maintenance requests so urgent issues get addressed first.

AI-Driven Portfolio Insights — Surfaces trends in occupancy, rent collection patterns, and maintenance costs across your portfolio.

RentalsHandled offers email support at support@rentalshandled.com with responses within 24 hours on business days (Monday – Friday, 9:00 AM – 5:00 PM CT). We also maintain this comprehensive FAQ and a knowledge base.