Magic link login, one-click rent payments, maintenance requests, and lease viewing — all from any device. No passwords, no app downloads, no friction.
Set Up Your PortalA tenant portal should reduce your workload, not add to it. RentalsHandled's portal is so simple that tenants actually use it — which means fewer calls and happier renters.
No passwords to remember or reset. Tenants click a secure link from their email and they're in. Simple, safe, and frictionless.
Tenants pay rent with ACH or card directly in the portal. One click, confirmation received, and you get paid on time.
Tenants describe the issue, attach photos, and submit. No phone calls, no texts at midnight. Everything is tracked in one place.
Tenants can view their signed lease, key dates, and terms anytime. No more "what does my lease say about..." questions.
The biggest problem with tenant portals isn't building them — it's getting tenants to use them. If a portal requires downloading an app, creating a password, or navigating a complex interface, most tenants will skip it and call you instead. RentalsHandled's tenant portal was designed from the ground up to eliminate every barrier to adoption.
It starts with magic link authentication. Tenants don't create accounts or remember passwords. They receive a secure, one-time login link via email, click it, and they're in. The link is time-limited and can only be used once, so it's both convenient and secure. No forgotten passwords, no reset requests, no frustration.
Once in the portal, tenants see their balance front and center. Paying rent is a single click — they choose ACH bank transfer for the lowest fees or debit/credit card for convenience. Payment confirmation is instant, and the landlord is notified automatically. It's integrated with our online rent collection system, so every payment is tracked, receipted, and deposited directly to your bank account via Stripe.
Tenants can also set up autopay so rent is charged automatically each month. This is a win-win: tenants never miss a payment, and landlords never have to send a reminder. Late fees become a rarity rather than a routine.
Instead of calling you at 10 PM about a leaky faucet, tenants submit a request through the portal. They describe the issue, attach photos directly from their phone, and submit. The request appears on your landlord dashboard instantly, where our AI classifies it by type and urgency through maintenance tracking. You review, approve, and dispatch a vendor — all without a phone call.
Tenants can track the status of their request in real time: submitted, approved, in progress, or resolved. No more "did you get my text?" follow-ups. Everything is visible and documented.
One of the most common tenant questions is "what does my lease say about...?" With the portal, tenants can view their complete signed lease document at any time, from any device. Key dates — move-in, lease expiration, renewal options — are highlighted for easy reference. This self-service access reduces the number of routine questions you receive and empowers tenants to find answers on their own.
When it's time to renew, the transition is seamless. Tenants receive a renewal notification through the portal, review updated terms, and e-sign through our lease management system. The new lease replaces the old one in their portal, and the entire process is paperless.
You send an invite. Tenants click the magic link from their email — no passwords, no app downloads required.
Pay rent, submit maintenance requests, view their lease — all from the portal on any device.
Payments, requests, and communications flow to your dashboard. No phone calls needed.
A tenant portal so simple they'll actually use it. Pay rent, report issues, view leases — all self-service.
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